Who are we?

Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.

Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.

We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Let's introduce ourselves

At Volvo Cars, we shape the future of mobility. Our mission is to make life easier, better, and safer for everyone - working towards a better future. To achieve our company goals, the everyday purpose of the Car Service Business (CSB) organization is to enable an effortless car usage and service experience. Our teams are dedicated to maximizing the car service experience for our customers globally. We work in close collaboration with our markets and retailers who share the same view, as well as our colleagues in Engineering who develop the car.

What you'll do

The Quality Assurance Manager is responsible for leading the work to develop and implement the systems and standards to verify the quality of products, solutions, or materials. This to ensure that there are no defects, and that quality aligns with company, national, and international standards. 

This role involves investigating and setting standards for quality, health, and safety, and analyzing the quality management systems and processes. Your contributions will be essential in influencing our Quality Agenda from a short- and long-term perspective throughout our business.

Your responsibilities include:

* Participate in Quality-networks and educate/support the CSB community in quality processes, dashboards, methods, and tools. 

* Govern and support internal and external Quality Audits and Audit execution of FMEA.

* Supervise and lead Quality Assurance activities including task forces and Operational Development Projects. 

* Govern the VIRA process, develop and maintain the VIRA (Volvo Car Internal System) and Quality Dashboard. 

* Ensure and manage relevant Quality documents in the Business Management System (BMS), (Volvo Cars Internal System).

Your role also includes extracting, collecting, preprocessing, and cleansing relevant data to perform analytics by applying statistical science to realize initial findings. 

What you'll bring

* Technical university degree or equivalent, and minimum of 5 years’ experience in Quality Management and improvement within the automotive industry.

* Experience from practical problem solving, such as 6 Sigma Black Belt/FMEA.

* Quality management standards; ISO 9001 and ISO 14002.

* You possess analytical skills and a high level of knowledge in analytics tools such as Power BI and Excel. 

* Project Management leadership experience.

* Excellent communication and presentation skills in English.

* Service Business and Product Creation area within Automotive Industry. 

You demonstrate everyday build-in quality behavior and are a team player who can build trust, motivate, teach, and encourage people.

You are proactive, structured, and able to see both the broader context and critical details without losing track. You are persistent and have good communication and collaboration skills, with a focus on continuous improvement.